About Us
We Are Your Favourite Store.
At On the Go Medical Supply, we pride ourselves on being your go-to destination for all your medical equipment and supply needs. With over 20 years of experience in the industry, our dedicated team is here to provide personalized solutions just for you. Whether you're getting fitted for compression stockings or need assistance with bath safety products, our knowledgeable staff is ready to help you select the perfect items. Trust us to offer top-quality products and exceptional service, making us your favorite store for all your medical supply needs. Visit us today and experience the difference!
Numbers Speak For Themselves!
Our Showroom
We are proud to feature the largest medical equipment showroom in Southern California, showcasing an extensive selection of the finest mobility aids, medical devices, and supplies available. From lift chairs and mobility scooters to incontinence products and respiratory supplies, we have everything you need to maintain your health and independence.
Frequently Asked Questions
We are located in Hesperia, California. Our address is 11938 Hesperia Road. Ste B Hesperia, CA 92345. This is next to Sherwin-Williams and Harbor Freight.
Yes! We are a retail store with a showroom. Most of our products are for home/personal use. We are happy to demonstrate and educate customers on our products.
We do not have contracts with insurance companies. Because of this, we offer very competitive pricing. We accept cash, credit & debit. Now accepting Care Credit!
The majority of our items do not require a prescription, this includes wheelchairs, scooters, walkers, etc. The only items in our store that require prescriptions are Nebulizers & Supplies, Oxygen Supplies and some TENS Units.
Yes, Please contact us for medical equipments Inquiry.
No, all of our products are new.
We cannot accept donated supplies or equipment of any kind. You may want to consider local church groups, senior centers, Veteran’s Homes, or thrift stores.
Yes! We offer 10%* discounts to Veterans and active military members and Students currently enrolled in Medical Studies for classroom supplies. ID is required. *does not apply to items that are already discounted due to sale or promotion. Does not apply to hospital bed packages or Pride Products other exclusions may apply.
We accept Cash, Debit, Credit, including Visa, Mastercard, Discover, American Express Apple & Samsung Pay and CareCredit. We do not accept checks. Digital/Virtual Credit Card orders not accepted.
Yes, our credit card terminal will accept payment however keep in mind, the IRS determines which items are FSA-eligible and employers can set their own eligibility rules as long as they’re sticking to the IRS guidelines. In other words, it’s important to check in with your FSA administrator and confirm that the item you wish to purchase is FSA-eligible and what documentation is required. We are not responsible for denials of reimbursement.
We partner with CareCredit. CareCredit is a medical credit card that can be used for a variety of medical needs. You can apply online at carecredit.com or by calling Care Credit directly at 800-677-0718. With Care Credit, you can choose from several promotions such as no interest for 12 months or monthlty payment plans. Contact us for current promotions!
Yes, Contact store for current delivery prices and order minimums.
Yes! For a nominal fee, drop shipping is available on many of our products, nationwide! Contact us for more details.
Yes, we place special orders and delivery usually within 48-72 hours! Prepayment may be required and a restocking fee may apply on returns.
Items may be returned within 7 days of purchase, with receipt and in new/unused condition for full refund. REFUNDS ISSUED IN ORIGINAL FORM OF PAYMENT. Due to hygiene reasons, we cannot accept returns on items that have been worn, Bath/Toileting Products, Compression Stockings, Braces, Cushions/Pillows, Mattresses and First Aid Products. Contact us for policy on Power Mobility Equipment and Power Lift Chirs.
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Why Choose On The Go Medical Supply
While you may find lower prices for medical equipment online, On the Go Medical Supply offers a unique set of value-added services that enhance your ownership experience, making our offerings more cost-effective when comparing the full range of services we provide against our competitors.
Personalized Equipment Fitting
- Explore & Discover: Our experienced Mobility Guides ensure the perfect fit for your new equipment, providing a comfortable and optimal mobility experience.
- Thorough Demonstrations: We take the time to demonstrate your new equipment, ensuring you’re confident and ready to use it before you leave our store.
Expert Technicians
- Certified Professionals: Our in-house, manufacturer-certified technicians handle both repairs and new equipment installations, ensuring expert service every time.
- Local In-House Warranty Work: We perform all warranty work locally, providing faster and more convenient service than our competitors.
White Glove Delivery Service
- Hassle-Free Experience: Our local delivery service includes assembly, installation, and comprehensive training on your new equipment, allowing you to enjoy increased mobility without the wait.